App not opening or slow to open

Incident Report for Carb Manager

Resolved

This incident has been resolved.

Posted Mar 10, 2022 - 10:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 10, 2022 - 08:37 PST

Identified

An issue with a third-party provider has been identified and is affecting our users in particular regions of the United States and possibly parts of Europe. They are working on a fix.

Posted Mar 10, 2022 - 07:48 PST

Update

We are continuing to investigate this issue.

Posted Mar 10, 2022 - 06:46 PST

Update

We are investigating this issue that's been reported by a handful of customers

Posted Mar 10, 2022 - 06:44 PST

Update

We are continuing to investigate this issue.

Posted Mar 10, 2022 - 06:43 PST

Investigating

We are currently investigating this issue.

Posted Mar 10, 2022 - 06:43 PST

This incident affected: App loading.